Product: Springleaf Financial Customer Care Clear all filters (23 of 23 reviews match)
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I had my power steering go out and I am a senior on a fixed income, so I had the car repaired and could not pay the monthly loan payment.They called, texted and e-mail me several times a day, I have spoken to them. They asked me to make a payment arrangement but when...
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Anonymous
Carol M

They are the worst customer service ever. That is why they keep getting sold. Do NOT take a loan from this place.

Anonymous
Anonymous

Guess what? They won't want you as a customer either and by the way, you can put away the age sympathy card because that won't work here! It was YOU who brought on the conse...

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Springleaf Financial Customer Care
#926777
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Springleaf Financial contacted me via a letter with an offer for a loan. I completed the loan application over online and I was notified that the loan was approved. When I contacted Springleaf to follow up. The representative took all of my information leading me to...
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SpringleafFinancial
Spr***afFinancial

Thank you for your comments and for bringing this matter to our attention. We would be happy to discuss these concerns with you. Please email executive.customercare@springleaf...

Anonymous
Anonymous

I am so familiar with your situation,however we took the loan missed 1 payment and then spouse was off work made acceptable payment arrangements with them and then were back ...

1.0
Product
Springleaf Financial Customer Care
I didn't like
  • Fishing with no intent to be fair
#917727
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In May I submitted an online application.It was only when I received the loan 'stipulations' that I realized that they wanted the title for my car. As my car is leased, I did not think it would be a good offer for me. So I called customer service and asked them to...
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1.0
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Springleaf Financial Customer Care
I didn't like
  • Being lied to
#915628
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Springleaf Financial - Customer service

#1066269
Tina in the Milford Ohio office is the meanest person I have ever dealt with instead of helping me with payment options she threatens me with wage garnishment.i want to know who the owner is and how I can file a formal complaint.
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Springleaf Financial Customer Care Review

#939725
1.0
Details
I call today to make my payment Maria answer the phone she was very rude try to make complane to Justine the manger he told me that he will back her up anytime my number is 2148702762
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Customer service
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Springleaf Financial Customer Care Review

#925810
1.0
Details
Do not use these jackoffs. They will say your application was approved for a loan, tell you to come in with documents and completely waste your time. "Well we actually cannot give you the loan" total waste of time. This company bonked its head.
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Springleaf Financial Customer Care Review

#903598
1.0
Details
Spring leaf tells you. You are good for a loan. But then ask you for a title. No title no loan.another title loan rip off.they offer loans to people who don't need a loan.if you need it you ain't getting ***.
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Went in to Logansport Indiana office girl at front desk kirsti.very rude foul mouth and so called manger just sits there. If these 2 are your only workers I would say you need to teach them very uninviting place very cold attmpher this was last week anyway was...
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1.0
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Springleaf Financial Customer Care
I didn't like
  • Customer care
#905011
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I applied online and was approved for 2000.00.I called today and they said I was denied. After a hard pull showed up immediately after being approved. I am a 2 time former Springleaf customer and never have I ever been treated as rudely and unprofessionally as today....
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SpringleafFinancial
Spr***afFinancial

Thank you for your comments and for bringing this matter to our attention. We would be happy to discuss these concerns with you. Please email executive.customercare@springleaf...

1.0
Product
Springleaf Financial Customer Care
I didn't like
  • Refusal of information
  • False approved
  • Unprofessional
#899564
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They will tell you you're preapproved, take down your information, put 5-6 hard inquiries on your credit report in a few days, and tell you you're denied because you have a derogatory mark on your credit report.I realize my credit is not perfect-that's why I was...
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Anonymous
Anonymous

iwillacceptonehunderedthousanddollars

SpringleafFinancial
Spr***afFinancial

Thank you for your comments and for bringing this matter to our attention. We would be happy to discuss these concerns with you. Please email executive.customercare@springleaf...

1.0
Product
Springleaf Financial Customer Care
#895774
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The Lake Charles office inLouisiana are the Rudest Ever!! I called home office no response, it is very sad the way they treat people.
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SpringleafFinancial
Spr***afFinancial

Thank you for your comments and for bringing this matter to our attention. We would be happy to discuss these concerns with you. Please email executive.customercare@springleaf...

Springleaf Financial Westlake, Louisiana
Product
Springleaf Financial Customer Care
#894762
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I applied for a loan online yesterday.It said, I was approved. I called and Susan stated didn't have enough collateral. So I asked her to let me know how much I would qualify for. I called and she said I been approved for 1500.00 with my car title and she would see me...
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SpringleafFinancial
Spr***afFinancial

Thank you for your comments and for bringing this matter to our attention. We would be happy to discuss these concerns with you. Please email executive.customercare@springleaf...

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Springleaf Financial Customer Care
#894177
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I was approved for a small loan via website.Was told to go to a local SpringLeaf office with verifying paperwork. I went with proper paperwork and was greeted by a very young female who appeared to know nothing about loans. I asked her how she learned about loans and...
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Springleaf Financial Customer Care
#893837
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Resolved

Customer of Springleaf Financial
I was so shocked that the employees of the Pikeville KY , Springleaf Financial office would post comments on a public form such as Facebook about there customers, the post was up for 1.5 hours before someone took down the post , I will never step foot back in there...
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LadyScot
LadyScot

Why are stalking the facebook page of this company's employee? Just as you have the right to post whatever you want on your page, so do they. As for monitoring, the law uphold...

Anonymous
Anonymous

You must be a stinky sob

Product
Springleaf Financial Customer Care
#871131
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