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  • Customers like
    • Agents were very nice1
    • I did not like online process1
    • Past experiences1
  • Customers don't like
    • Lack of resolution to my issue8
    • Customer service7
    • Lie about lowering interest rate5

  • 1 day ago
  • Financial Services - Consulting, Marketing
  • Bakersfield, California
  • 1
  • 1
  • 79
  • REVIEW RATING 4/5

I had what I thought was a home equity loan. I sold my home, and through the escrow process Springleaf was contacted both by myself and by the escrow company for the payoff amount (which they claimed was $41k). Springleaf was aware house was sold and escrow was to close on June 30. On June 30th they reported to Experian that they wrote off the debt (reported as $38k) as a bad debt. Escrow... Read more

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  • 1 day ago
  • Finances
  • Sanford, Michigan
  • Personal Loan
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

AWFUL!!! TERRIBLE!!!! WASTE OF TIME!!!!!!!! They are not contacting me back and NO ONE ANSWERS phone calls. THE ABSOLUTE WORST PLACE IVE EVER DONE BUSINESS! Applied for a small loan, was "approved" then later told i needed a co-applicant. Had my fiancé all set up for the co-applicant, filled in all his information and now I am not hearing anything back from this place. Unbelievable! Now my credit... Read more

Was this review helpful? 0 0

  • Aug 01
  • Other
  • Lagrange, Georgia
  • Spring Leaf
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

Seriously, no matter what steps I take with trying to get this corrected, Springleaf will not adjust this guys address to wherever he lives. We get mail for him only from Springleaf. We do not and will not ever use Springleaf for this reason and the negative reviews. And also we are a cash only family. Thank you Dave Ramsey!!! Anyway, Their customer service in trying to get this resolved is... Read more

Was this review helpful? 2 0

They let my ex-wife use my car as collateral for her loan and transferred the car to her name without telling me..they said I needed to sign papers to add them as lien holder never said anything about transferring ownership to her name....scandalous business Add comment

  • Jul 31
  • Other
  • Coral Gables, Florida
  • 1
  • 1
  • 177
  • REVIEW RATING 4/5

Spoke with an officer who led me to believe that I was approved. I was on the phone giving information for some time. Instead of saying we cannot grant you a loan at this time, I was told he would run the numbers and let me know what I could get. I only asked for $1800. I have borrowed money three times from Springleaf and repaid all of them. I was told this morning I was denied after... Read more

Was this review helpful? 1 0

  • Jul 29
  • Loans and Mortgages
  • Cocoa, Florida
  • Springleaf Financial Personal Loan
  • 2
  • 2
  • 154
  • REVIEW RATING 4/5

After waiting almost a week for a personal loan, because they demanded so many documents to be sent and their system was down for days, Springleaf notified me today that I was denied. They had send in my bank statements for 6 months, work information, and I still was not approved. This was a total waste of time and a bad way to get a hard inquiry on your credit. I advise people to do your... Read more

Was this review helpful? 1 0

Applied. On ppreapproved. Called was told I wasnt qualified. Such bs. Dont deal with them they. Are a frauad and just screw with people Add comment

  • Jul 29
  • Loans and Mortgages
  • Rancho Cordova, California
  • 2
  • 2
  • 178
  • REVIEW RATING 4/5

I have been paying my bill with them early and more then what is due. I looked at my bill my interest was going doing down then I get my next bill and see that they are charging me more for interest and told me because I paid early that's why it was more but my balance was going down so it should never go up just down. They tell me to come down to the office so they can explain it better to me... Read more

Was this review helpful? 3 0

  • Jul 28
  • Loans and Mortgages
  • Bakersfield, California
  • Springleaf Financial Personal Loan
  • 2
  • 2
  • 97
  • REVIEW RATING 4/5

What a load of BS !!! I was "pre-approved" based on the flyer i received in the mail. After going through a sh*t ton of hoops, i was advised they cant help me, my credit is too low. even WITH A COSIGNER AND A CAR. still no. what a company. it took them two weeks to tell me no ? Most companies take 30 SECONDS ! Never again will i apply with Springleaf even when my credit is repaired. Their... Read more

Was this review helpful? 1 0

  • Jul 27
  • Loans and Mortgages
  • Collinsville, Virginia
  • Financial Loan Service
  • 220
  • REVIEW RATING 4/5

GOT APPROVED OVER PHONE 100%, WHEN I GOT TO THE STORE THEY SAID I DIDNT HAVE NO CREDIT AND THEY COULDNT FINANCE NOTHING FOR ME. I THOUGHT THEY DID SECURED AND UNSECURED LOANS? SHE SAID THEY COULDNT HELP ME ON NOTHING!!! IF THEY WERENT GOING TO HELP ME OUTAT ALL;THEN THEY SHOULD OF SAID THAT ON THE PHONE WHEN I CALLED TO GET APPROVED. I EVEN ASKES SEVERAL TIMES BEFORE HANGING UP WITH THEM IS THIS... Read more

Was this review helpful? 1 0

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