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1.4 Based on 130 reviews
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  • Customers like
    • Agents were very nice 4
    • Past experiences 3
    • Staff 2
  • Customers don't like
    • Customer service 10
    • Lack of resolution to my issue 8
    • Springleaf not upfront 6

Interest rate is too high! Don't do it! This is a champagne version of Payday loans. Website is never updated to correct balance due, you call to ask for the pay off and you get interrogated as to why you want to know... it's my account, I want to get out from under this debt... then they ask if you want to take out another loan -absolutely NOT. They tell you they can loer your interest rate but dont fall for that, because you have to... Read more

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I have been a customer of Springfield Financial Services for 5 plus years. Don't do it! Yes it's great at first, but if you need a loan again right as the one you have is almost paid off... Don't! Interest rates are too high, its a champagne version of Payday loans.

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Went in to Logansport Indiana office girl at front desk kirsti. very rude foul mouth and so called manger just sits there. If these 2 are your only workers I would say you need to teach them very uninviting place very cold attmpher this was last week anyway was going in for loan did not file for loan . Went to PFC instead thank you that's it tell them put smile on face and act like they care bout people and there jobs.i was told to ask for... Read more

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Spring leaf tells you. You are good for a loan. But then ask you for a title. No title no loan.another title loan rip off.they offer loans to people who don't need a loan.if you need it you ain't getting ***.

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I needed to get a 7000 dollar loan. I make 140,000 a year. Since I had a car loan they wanted to finance that as well. Being in the situation I was in I had no choice but to go ahead with the loan. I asked them over and over how things would work if I wanted to sell my car but they never had an answer for me. Now I found out I can't sell my car until the loan is paid off! I feel misled BUT it's my fault for not reading the fine print. I can't... Read more

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This place is a joke. My mom had a car wreck and I was trying to help her out so I applied online for 4000 dollar loan and was approved. I called the springleaf in Sapulpa and sent them my check stubs and my 2015 w-2. I made 92000 dollars in 2015 and was told I could not get the loan because they can't calculate the overtime in my salary. I work in refineries doing turnarounds and if everyone don't knows what that is it means I work 84+ hours a... Read more

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I applied online and was approved for 2000.00. I called today and they said I was denied. After a hard pull showed up immediately after being approved. I am a 2 time former Springleaf customer and never have I ever been treated as rudely and unprofessionally as today. Keshell said my income wasnt enough and said due to the accounts in my credit report my BUDGET doesn't cut it, HOWEVER, I told them in their question session I PAY NO BILLS, my... Read more

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They will tell you you're preapproved, take down your information, put 5-6 hard inquiries on your credit report in a few days, and tell you you're denied because you have a derogatory mark on your credit report. I realize my credit is not perfect-that's why I was willing to pay the exorbitant interest rates they offer. In the subsequent months, now that they have made your credit worse, they will continue to harass you with phone calls, emails,... Read more

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The Lake Charles office inLouisiana are the Rudest Ever!! I called home office no response, it is very sad the way they treat people. Read more

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I applied for a loan online yesterday. It said, I was approved. I called and Susan stated didn't have enough collateral. So I asked her to let me know how much I would qualify for. I called and she said I been approved for 1500.00 with my car title and she would see me today at 4:30. I take an 1hr off work get there for Susan to tell me she thought she was talking to another customer that name sounds a lot like mind and she was sorry. Once she... Read more

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