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  • Customers like
    • Agents were very nice 4
    • Past experiences 2
    • Staff 2
  • Customers don't like
    • Customer service 9
    • Lack of resolution to my issue 8
    • Lie about lowering interest rate 5

This company make you believe they would help you, and they ran 3 major inquiries on my account, they tell you they would help you and get all your information, but then turn around and deny you, this is unacceptable. I would tell my friends to not use this company it is bogus. I really need the loan for a medical bill very bad and just wasted my time with this company and could have applied... Read more

Was this review helpful? 1 0

I had a loan with Springleaf and they were horrible. Even when I made a payment, they wanted more and more. They kept calling me at home, sent a letter and even called my neighbors. They are worse than the Mafia. Do whatever you need to do to get money, just not here! They are the worst! They are rude to you on the phone and even get to the point of yelling at you on the phone. If you want... Read more

Was this review helpful? 0 0

Springleaf is in the practice of soliciting you for a loan with a pre-approved letter and a certain amount that they are offering you. They are kind and courteous in getting your information. When the company determines that you don't meet their requirements, for instance, you don't have a automobile that they can attach for collateral, Springleaf will not bother to extend the same kindness and... Read more

Was this review helpful? 0 1

Springleaf sucks they treat you great at first just to reel you in..after that you get treated like ***. I got behind but still trying but they don't care..charge you twice as much as you borrowed and stalk you at home and work..never again Read more

Was this review helpful? 0 0

I recently went on Credit Karma and filled out application process for loan . It stated that I was approved and said to call the local office when I called she said bring in your taxes and we will take a look. I took my taxes in at 9:00 am she stated that I would have a yes or no within two hours after the Gm was located and got his approval. About 3:00 in the afternoon after not hearing I... Read more

Was this review helpful? 0 1

I took out a loan with springleaf for $3066.54 and paid $1088.70 IN INTEREST. I put up the title to my motorcycle as collateral. I handed them a clear hard copy title. At no time when I took out the loan did any springleaf representative inform me I would receive an electronic title back once paying off my loan. 12/15/15 I pay off the loan and attempt to pick up my title at the branch I took the... Read more

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HSBC sold a loan to springleaf, I have been paying 400 a month for almost 9 years on 20,000$ home improvement loan. Currently I owe 21000 due to interest. I have had a few late payments, mainly due to being fed up. I have paid approximately 40,000$ on this loan and owe more than the loan was originally for, is there any help in this matter ? I don't want to ruin my credit so I continue to pay.... Read more

Was this review helpful? 2 0

i dont advise anyone to deal with springleaf fiancial because of the fact they dont work with u and u explain your financial situation and reason for not making a payment they came to house at 1 am and repoed my vehicle the men were very rude about banged on my house woke my 1 year old son and to beat it all showed me no papers and already had my vehicle loaded up they are not good people and... Read more

Was this review helpful? 0 0

I would not recommended this lender, I applied with for a loan and at first they said they needed collateral and they would give me the remaining funds to the loan I faxed them a small invoice regarding a few repairs that was needed for my car then they told me oh by the way the rest of the remaining funds which strictly go to repairs. Not only do I have a hard inquiry on my credit report but... Read more

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Springleaf bought out a loan I had when the original company sold. I would never take out a loan with them if I had the option. I pay my bill on time. Usually before the date. Springleaf continually sends Threatening letters stating that even though I have sent them the payment that they will hit me with fees if my payment(an electronic payment) does not go through. Their customer service people... Read more

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