1.6
  • Past experiences1 votes
  • Lie about lowering interest rate5 votes
  • Lack of resolution to my issue5 votes
  • Customer service4 votes
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  • 16 hours ago
  • Loans and Mortgages
  • 5
  • REVIEW RATING 3/5

They only have customer service available during your normal work day business hours. I have always been on auto debit but I STILL receive paper statements. So much for saving paper. They are never available to talk to, and when you do, they aren't at all helpful. Have had loan for more than 10 years and the interest has gone up so much (with no missed payments, EVER) and the amount still due... Read more

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I was lied to,I am on workmans comp due to a serius work place injury,my rep kept telling me that it would'nt be a problem.Well when it came time to close the deal I was told that they could not help me because I did not have a date that I would return to work,what difference does it make how they got paid as long as they did,I was extremely disapointed. Add comment

  • 1 day ago
  • Loans and Mortgages
  • Torrance, California
  • 27
  • REVIEW RATING 4/5

This company is a scam. If you receive a email saying that you are approved for a loan. DO NOT FALL FOR IT. There is no Loan. These people will have you to sent money to them anyway they can, from telling you to buy insurance, pay fees for moneygram, taxes on the money, and prepaid cards so they say to load the money on. DO NOT FALL FOR IT. This is a lie. I know sometimes you may feel that... Read more

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  • Mar 19
  • Auto Financing
  • Conyers, Georgia
  • Car Title Loan
  • 1
  • 1
  • 181
  • REVIEW RATING 4/5

First of all, there is NO INTEGRITY involved with these people. I have been trying to reslove a debt of my deceased mother in regards to a Title Loan, that is absurd by the way, they have yet to produce documents on the loan, the vehicle got impounded, they REFUSE to contact the place where the car is, and they said I have no rights to the vehicle, however I have legal documents stating... Read more

Was this review helpful? 1 1

  • Mar 19
  • Loans and Mortgages
  • Waterford Township, Michigan
  • Billing Department
  • 1
  • 1
  • 121
  • REVIEW RATING 4/5

Springleaf would send me second bill after I sent the first saying my payment was past due and it had to be paid now. I would call they would say it was an error on there part and disregard that letter. I asked them three times to change my due date they said no problem and never did then hit me with late fees. They will hit you with fee after fee and tell you what ever you want to hear, then... Read more

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  • Mar 19
  • Loans and Mortgages
  • Loan
  • 1
  • 1
  • 96
  • REVIEW RATING 4/5

I applied for a loan and receive an approved letter but must deposit R950.00 for legal fees and after depositing the money I got another message saying I have to deposit transfer money which I did but until today even my calls are not answered by Springleaf financial loan, im desperate and frustrated by the way they operate please assist me with the loan. I am very disappointed because they made... Read more

Was this review helpful? 1 0

  • Mar 16
  • Loans and Mortgages
  • Johannesburg, Gauteng
  • Loan
  • 1
  • 1
  • 99
  • REVIEW RATING 3/5

hi if i apply for a loan on your company should i have to pay a certain amount of money before i get the loan i request Read more

Was this review helpful? 0 0

  • Mar 14
  • Loans and Mortgages
  • Lake In The Hills, Illinois
  • Loan
  • 1
  • 1
  • 254
  • REVIEW RATING 4/5

We needed a loan for personal reasons. After receiving the loan come to find out they had thrown in all types of insurance that we didn't ask for or say we wanted. When asked why they did that all we got was a run around. Then they harass you every single month for payment. Their customer service people are beyond rude. I have told everyone I know not to even think about doing business with... Read more

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  • Mar 01
  • Loans and Mortgages
  • Santa Rosa, California
  • Personal Loan
  • 1
  • 1
  • 991
  • REVIEW RATING 5/5

I did a personal loan with this company when I worked for the State of CA for 5.5 years I no longer work for the state so I make less a month. When I mentioned to the Representative that it might take me awhile to get caught-up I was told by the Rep that was fine and we will work with you I was thankful then on February 12,2015 I received a phone call from the Branch Manager Sonny Santiago saying... Read more

Was this review helpful? 1 4

  • Feb 28
  • Loans and Mortgages
  • Milford, Ohio
  • Loan
  • 1
  • 1
  • 398
  • REVIEW RATING 5/5

have been dealing with america general -springleaf- i reason renew my loan the manager lie to me about the amount of the loan and the time i had to pay it back. he also said loan was on my email address that that another lie he wouldn't return my phone call on 2/27/2015 i have been do business with this company for 20 years that has come to a stop no more springleaf.....i will talk to this... Read more

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