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  • Customers like
    • Past experiences1
  • Customers don't like
    • Customer service7
    • Lack of resolution to my issue6
    • Lie about lowering interest rate5

  • 1 day ago
  • Loans and Mortgages
  • Waukesha, Wisconsin
  • Loan
  • 2
  • 2
  • 68
  • REVIEW RATING 5/5

I got an unsecured loan from HFC Beneficial through one of those random live checks that they sent to me in the US post mail. Over time HFC offered me a pay-off arrangement at a 9.00% APR. Upon entering a financial hardship due to unemployment AND expending all of my savings (including my 401k) HFC extended me two hardship payment arrangements at 6.00% APR for six months. I was assured by HFC... Read more

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  • 2 days ago
  • Loans and Mortgages
  • New Madison, Ohio
  • Account
  • 17
  • REVIEW RATING 4/5

My account was hacked a day prior to my payment that I had scheduled to come out! I called the Englewood Ohio office and the manager Chris was very belittling and rude! He never asked what the purpose of my call was he just assumed and then he made me cry! He kept on and on about how it was my fault and how it's my responsibility to make sure the payment clears! Ok, let me pull the money out of... Read more

Was this review helpful? 0 0

  • Jun 26
  • Loans and Mortgages
  • Waterford Township, Michigan
  • 135
  • REVIEW RATING 4/5

Hi VH, I think you should try to apply for another loan at a bank, period. Whenever, you need a loan, always apply for it at a bank, preferably a credit union. Also, ask about the interest rate before you sign the loan. If the interest rate is too high, leave immediately. Opt to save money every pay period, and pick up another job (Casual/Part - Time), so whenever an unexpected bill arrives in... Read more

Was this review helpful? 0 0

  • Jun 25
  • Loans and Mortgages
  • Lexington, South Carolina
  • Loan
  • 1
  • 1
  • 136
  • REVIEW RATING 4/5

I was very disappointed when I opened my spring leaf statement seeing that my balance was 3,223.50 for an 2,000. Dollar loan that I have been paying on for the past year 1. Should I stop making payments 2. Should I apply for a bank loan to pay this off . I need to decide with in the next few weeks this loan was an bad choice very high interest rate I will be 80 years old buy the time I pay this... Read more

Was this review helpful? 1 0

  • Jun 24
  • Auto Financing
  • Lexington, Kentucky
  • Car Refinance
  • 1
  • 1
  • 230
  • REVIEW RATING 4/5

Applied for a $600 loan from springleaf and was told I could get a better interest rate with them if I refinanced my car with them since I was paying a high interest rate with my auto loan thru Santander. I agreed and refinanced with them. Thought my car loan was paid in full with Santander and after checking, it was not. Still owed $90 dollars so I contacted Santander. I was then asked by them... Read more

Was this review helpful? 1 1

  • Jun 22
  • Loans and Mortgages
  • Everett, Washington
  • Loan
  • 1
  • 1
  • 109
  • REVIEW RATING 3/5

They are liars. Got email saying I was approved. Went in to finish paperwork and they said I needed a cosigner. They had all the info and wasted my time. Read more

Was this review helpful? 0 0

  • Jun 22
  • Loans and Mortgages
  • Tampa, Florida
  • Loan
  • 84
  • REVIEW RATING 4/5

I called & tried to get a loan & yes im unemployed & yes i understand you have to have a job to get a loan cause you have to know where the money is coming from. But when i said i was unemployed the woman laughed at me. Not only did she laugh she didnt even let me finish what i was saying & hung up on me. To me that is very rude im in the process of getting a job i have had jobs... Read more

Was this review helpful? 0 0

  • Jun 18
  • Loans and Mortgages
  • North Miami Beach, Florida
  • Loan
  • 1
  • 1
  • 132
  • REVIEW RATING 4/5

Worst financial institution to take loan from. Please stay way from springleaf loan.Their website is not organized. Their agent are incompetent. The government need to investigate springleaf about how they issue their loan to the people at there. Learn my lesson never again. Read more

Was this review helpful? 0 0

  • Jun 11
  • Loans and Mortgages
  • Loan
  • 2
  • 2
  • 917
  • REVIEW RATING 5/5

I applied on line. . . Got an email and a phone call saying that they had great news for me.. . . I was approved! Customer service were very nice. I had to forward some information that I faxed. It took 3 tries to get the fax thru. When I asked what the interest rate would be I was told that I would get an email with all the details. . . again leading me to believe that I was approved. My... Read more

Was this review helpful? 6 0

  • Jun 10
  • Loans and Mortgages
  • Wilmington, North Carolina
  • Car Loan
  • 1
  • 1
  • 237
  • REVIEW RATING 4/5

call to get a lien off my car. Nobody responed back within 2 days. Would no offer any help with my sititution. Have been a great customer but will never do busy with them again. Sometime people choose to deal with companies and have great relationships but I guess I am just a fool by giving you my service. I am so sorry to have open and account with you'll and I will not advise anyone else to... Read more

Was this review helpful? 1 3

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